Health & Counseling Services FAQs

All new students must complete the following forms on the PyraMed Health Portal by July 1 (for fall semester start) or January 5 (for spring semester start):

(Click on “My Forms” tab)

• Medical History
• Consent for Treatment, & Communication Preferences
• Emergency Contacts

Click here to access information about the required health forms.

To access the PyraMed Health Portal:

• First, access the Muhlenberg College Application Portal (login.muhlenberg.edu)
• Enter your Muhlenberg user name and password (supplied by Informational Technology)
• Click on the icon for the PyraMed Health Portal

Refer to the “What You Need to Know about Technology @ Muhlenberg College” letter you received from Information Technology (in the Summer Advising packet mailing) to access the Application Portal.

The college requires a physical exam within 12 months prior to the first day of class.

You should still complete the following forms by July 1, regardless of your physical exam date:

• Consent for Treatment, & Communication Preferences
• Emergency Contacts

You must email [email protected] with the date of your physical exam appointment.

When your physical exam is completed, scan the completed physical exam record onto your computer, log onto the PyraMed Health Portal, and upload it by using the “Document Upload” tab on the health portal.

If you need central air conditioning or have another special housing request, please refer to the Special Housing Request Process. You will need to submit the special housing request form and medical documentation to the Office of Disability Services. You will be notified by the Office of Disability Services on the status of your request.

For requests to use window air conditioner units, please refer to the college’s Air Conditioner Policy. You will need to upload medical documentation through the PyraMed Health Portal to support your request for the use of a window AC unit to Health Services. You will be notified by Housing & Residence Life when your request to use a window air conditioner unit has been approved.

Yes, the College requires one dose of the Meningococcal Quadrivalent vaccine on or after a student’s 16th birthday.

While classes are in session during the fall and spring semesters, Health Services is open Monday through Friday from 8:30 a.m. to 4:30 p.m.  The Center is staffed by full-time registered nurses and a nurse practitioner, with physician services available during select hours daily. Health Services provides primary care services and refers students to appropriate specialists and outside health care facilities when appropriate.

Students can contact Campus Safety (484-664-3110) year-round for emergencies.  During fall and spring semesters while classes are in session. Muhlenberg College EMS is typically available by calling Campus Safety.

After hours, students may also speak with a nurse at the LVHN Nurse Triage line (835-215-5475) who can help connect them with the services they need.

Health Services is located in the Life Sports Center, 1st floor.  Services are offered to any full-time traditional Muhlenberg College student with a completed Muhlenberg College Health Form on file.

Students receiving allergy injections may bring the serum and current schedules to Health Services where the serum will be stored and administered in accordance with the schedule provided by their physicians.  Injections are administered only during the physician hours of Health Services.

Within the city limits of Allentown, transportation may be arranged for freshmen students by contacting the Health Center staff, who will then coordinate transportation through Campus Safety for off-campus appointments. The College requires transportation be scheduled at least 48 business hours in advance. Transportation is available Monday through Friday from 10 a.m. to 4 p.m.

A parent may always call Health Services to report his/her concerns or provide further information regarding a student.  However, Health Services staff will not share health care information or office visits with a parent without the explicit permission of the student except in specific instances.  The specific instances include life-threatening situations or when the student is a danger to self or a danger to others.

If you are unable to access the OneLogin Application portal, please contact the Office of Information Technology (484-664-3566).

If you are able to access OneLogin, but cannot access the Pyramed Health Portal, please contact Health Services ([email protected]).

The College offers students an option to enroll in our college-sponsored student health insurance plan. A copy of the plan brochure and other information is available at www.RCMDstudentbenefits.com.

• Assess risk if applicable.
• Assist students in enhancing the repertoire of available coping strategies.
• Provide students with the important emotional support needed at the time and assist in identifying potential support systems.
• Provide referrals where applicable.
• Access crisis services if needed.

• There will be no limits placed on how many times a student may access counseling.
• Counseling sessions will be approximately 45-50 minutes in length.
• Counseling can be conducted either remotely, via secure video conferencing, or in-person at the Counseling Center.
• Students may request a specific counselor with whom they have established a previous relationship or request an appointment with someone new.
• Counseling will occur within regular business hours 8:30 a.m. - 4:30 p.m. though other arrangements may be available as per agreement by the student and clinician.
• There are no changes to after-hours emergency consultations. Students can access urgent care 24/7 after hours by calling our office at 484-664-3178.

It is highly recommended that you find a distraction-free space.

Furthermore, it is expected that you give the session your full attention and avoid multitasking during the session. Headphones are often helpful, but it is important that you are aware of your surroundings to ensure the session is confidential.

Students are strongly advised to transition to a treatment provider in their community if they wish to engage in regular ongoing therapy. The Shrink Space is a referral website Muhlenberg College has partnered with to help students connect with off-campus mental health care providers. Visit this website to search for providers who meet your particular needs.

Discussion groups tackling specific issues change every semester. Contact the Counseling Center ([email protected]) to learn more about what’s currently being offered and when.